Have a question about your Nationwide® retirement account? You can contact us in a number of ways.
Call us at 1-855-826-5400.
Representatives are available Monday through Friday, 5 a.m. – 8 p.m. and Saturday, 6 a.m. – 3 p.m. Arizona time.
Daniel B. Pantoja – A Personal Retirement Consultant (PRC) who is available to assist participants who are within ten years of being eligible for full retirement and throughout their retirement years.
Walk-ins are also welcome at our Phoenix office located at 3300 N. Central Avenue, Suite 600, Phoenix, AZ 85012, open Monday – Friday, 8 a.m. – 5 p.m.
Email us at: NRSFORU@nationwide.com
For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.
You can fax documents and questions to us at 1-877-677-4329.
If you're asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.
Keep in mind that information provided by registered representatives is for informational purposes only.